{"id":53,"date":"2014-01-01T21:22:21","date_gmt":"2014-01-01T12:22:21","guid":{"rendered":"https:\/\/www.decoboco.info\/en\/?page_id=53"},"modified":"2026-09-23T00:02:26","modified_gmt":"2026-09-22T15:02:26","slug":"order-flow","status":"publish","type":"page","link":"https:\/\/www.decoboco.info\/en\/inspection-maintenance\/order-flow","title":{"rendered":"How to Request Service"},"content":{"rendered":"<div>\n<div class=\"well well-small\">\n<h3>Inspection &#038; Maintenance<\/h3>\n<ul>\n<li><a title=\"Maintenance Menu\" href=\"https:\/\/www.decoboco.info\/en\/inspection-maintenance\/maintenance-menu\">Maintenance Menu<\/a><\/li>\n<li><a title=\"Disassembly Inspection Examples\" href=\"https:\/\/www.decoboco.info\/en\/inspection-maintenance\/inspection-samples\">Disassembly Inspection Examples<\/a><\/li>\n<li><a title=\"Consultation Examples\" href=\"https:\/\/www.decoboco.info\/en\/inspection-maintenance\/consultation\">Consultation Examples<\/a><\/li>\n<li>How to Request Service (This Page)<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>We would appreciate it if you could follow the process below when requesting service from our shop.<\/p>\n<ol>\n<li><a title=\"Work Request Form\" href=\"https:\/\/docs.google.com\/forms\/d\/1NgkuosAYjNEffx_wBrQrC8ywfW_Y3UZklrw4R4bHRqY\/viewform\" target=\"_blank\" rel=\"noopener\">Request Form<\/a>Please provide your contact information, vehicle details, and service request through this form<br \/>\nAt that time, please check <a title=\"Dekoboro Calendar\" href=\"https:\/\/www.google.com\/calendar\/embed?title=%E3%83%87%E3%82%B3%E3%83%9C%E3%82%B3%E3%81%AE%E3%82%AB%E3%83%AC%E3%83%B3%E3%83%80%E3%83%BC&amp;showCalendars=0&amp;showTz=0&amp;wkst=2&amp;src=vtolfm0270ve9me1fg3m486vs8%40group.calendar.google.com&amp;src=abllvd1emam005uuqgiqdqgquk%40group.calendar.google.com&amp;src=4jfb9irmp22hchvnacsp52qokk%40group.calendar.google.com&amp;ctz=Asia%2FTokyo\" target=\"_blank\" rel=\"noopener\">our schedule<\/a> to find available dates and times<br \/>\nAlternatively, please call us at <a href=\"tel:03-3718-7707\">(03) 3718-7707<\/a><br \/>\n(Please note that Mondays and Wednesdays are intensive work days, and Tuesdays are closed.)<\/li>\n<li>We will get back to you from our shop<br \/>\nWe aim to respond within one business day.<br \/>\nIf you don&#8217;t receive a reply after two business days, our email may have been filtered as spam.<br \/>\nPlease check the &#8220;Spam&#8221; or &#8220;Junk&#8221; folder in your email service. (Especially if you use Gmail.)<\/li>\n<li>Please bring your vehicle to our shop<br \/>\nWe will inspect the vehicle and discuss the details of the work with you.<br \/>\n(Request)<br \/>\n\u30fbPlease clean your vehicle as much as possible before bringing it in<br \/>\n\u30fbPlease remove the top box, pannier cases, and other accessories before bringing the vehicle in.<\/li>\n<li>We will contact you when the work is complete<br \/>\nPlease let us know your preferred date and time for pickup.<\/li>\n<li>Please come pick up your vehicle<br \/>\nWe will explain the work performed and discuss future maintenance plans with you.<br \/>\n(Request)<br \/>\nPlease pick up your vehicle as soon as possible after work is completed<br \/>\nA vehicle storage fee of \u00a5900 per day will be charged from 10 business days after completion.<\/li>\n<\/ol>\n<p>Thank you for your cooperation to help us provide better service.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-52\" src=\"https:\/\/www.decoboco.info\/wp-content\/uploads\/2014\/01\/dd8a996bfe3bbfbd648f364703630a2d.png\" alt=\"Reservation Flow\" width=\"960\" height=\"235\" srcset=\"https:\/\/www.decoboco.info\/en\/wp-content\/uploads\/sites\/2\/2014\/01\/dd8a996bfe3bbfbd648f364703630a2d.png 960w, https:\/\/www.decoboco.info\/en\/wp-content\/uploads\/sites\/2\/2014\/01\/dd8a996bfe3bbfbd648f364703630a2d-300x73.png 300w, https:\/\/www.decoboco.info\/en\/wp-content\/uploads\/sites\/2\/2014\/01\/dd8a996bfe3bbfbd648f364703630a2d-624x152.png 624w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p>\n<p>I keep track of my schedule, including outings and customer service times, on this calendar<br \/>\nSince I run the shop alone, it would be helpful if you could visit during times when I&#8217;m available<\/p>\n<p><iframe width=\"800\" height=\"600\" style=\"border-width: 0;\" src=\"https:\/\/www.google.com\/calendar\/embed?title=%E3%83%87%E3%82%B3%E3%83%9C%E3%82%B3%E3%81%AE%E4%BA%88%E5%AE%9A&amp;showPrint=0&amp;showCalendars=0&amp;showTz=0&amp;height=450&amp;wkst=2&amp;bgcolor=%23ffffff&amp;src=vtolfm0270ve9me1fg3m486vs8%40group.calendar.google.com&amp;color=%238C500B&amp;src=abllvd1emam005uuqgiqdqgquk%40group.calendar.google.com&amp;color=%23125A12&amp;src=4jfb9irmp22hchvnacsp52qokk%40group.calendar.google.com&amp;color=%23711616&amp;ctz=Asia%2FTokyo\" frameborder=\"0\" scrolling=\"no\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Inspection &#038; Maintenance Maintenance Menu Disassembly Inspection Examples Consultation Examples How to Request Service (This Page) We would appreciate it if you could follow the process below when requesting service from our shop. Request FormPlease provide your contact information, vehicle details, and service request through this form At that time, please check our schedule to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":52,"parent":12,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"swell_btn_cv_data":"","footnotes":""},"class_list":["post-53","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.decoboco.info\/en\/wp-json\/wp\/v2\/pages\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.decoboco.info\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.decoboco.info\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.decoboco.info\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.decoboco.info\/en\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":2,"href":"https:\/\/www.decoboco.info\/en\/wp-json\/wp\/v2\/pages\/53\/revisions"}],"predecessor-version":[{"id":176,"href":"https:\/\/www.decoboco.info\/en\/wp-json\/wp\/v2\/pages\/53\/revisions\/176"}],"up":[{"embeddable":true,"href":"https:\/\/www.decoboco.info\/en\/wp-json\/wp\/v2\/pages\/12"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.decoboco.info\/en\/wp-json\/wp\/v2\/media\/52"}],"wp:attachment":[{"href":"https:\/\/www.decoboco.info\/en\/wp-json\/wp\/v2\/media?parent=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}