One of Amazon’s merits is
“the efficiency of returns”
The reason it’s the largest EC site is “we handle even minor issues with wonderful service” .
When it comes to returns, “it’s still a hassle” is the first impression.
Even though it’s easier, “it takes more effort than buying” is undeniable.
But is there really an EC site that handles returns this efficiently?
It’s definitely something you should absolutely take advantage of (/・ω・)/
It’s true that there are many cheap-looking items and completely defective products.
There are sellers who seem to know what they’re selling.
“Lucky if no returns come?” or “It’s fine as long as no problems occur before the return deadline” or
I’m sure they have some of those feelings too.
I’ve been completely ripped off many times.
I get annoyed, so whether the purchase amount is 500 yen or 1000 yen I return it.
In the first place, “doesn’t work,” “no instruction manual included,” “scanning the QR code makes unsolicited calls” and other suspicious things have happened many times.
With the spirit of “we won’t give in to terrorism,” I explore Amazon.
So let’s go through how to process a return.
First, click on “Order History”
I actually have many more products lined up that I’ve purchased, but I’m excerpting just one image.
For the product you want to return, click on “Return Product”
Like this, you’ll be asked for “the reason for return.” This depends on the situation, but
“for personal reasons, return shipping is usually paid” in most cases.
“For defects and malfunctions, it’s basically free.”
Next, this screen appears.
A printer is essential.
Click on “Display and print return label and return instructions” and print it.
Include this with the return item and you’re done.
The shipping company varies depending on the item.
“Kuroneko or Japan Post comes to pick it up,” or “you send it collect,” various options.
Every time at this last step, I’m like “??” but it’s fine as long as it arrives.
The fastest refund is to get it back as Amazon points.
Amazon users will use them anyway.
The one I recommended the other day…
the shutter button is already broken…
With the frequency of use for work, it doesn’t last, I guess? I returned it and purchased it again.
Normally with this kind of situation, “returning it is a hassle and I’d never buy the same product again,” you’d think.
But when it’s this easy to do, “maybe I could try this manufacturer again?” you think.
If it breaks again next time, there’s no next time, but “it just happened to break this time,” is also a possibility.
